After placing your order, you will receive a fulfillment notification email with a tracking number. You can use this number to track your package on the carrier’s website. Most orders are delivered within 3–5 business days.

• Please contact customerservice@iheartjewels.com as soon as possible if you need to cancel your order before it is fulfilled. We will do our best to accommodate your request. Once the order has been shipped, we are unable to cancel it.
• If you do find you have placed an order that you no longer require, you can return it within 30 days of your order date for a refund within the terms of our Return Policy for Items Purchased Online.
• Still need help? Contact customerservice@iheartjewels.com

We accept returns within 30 days of delivery for a full refund to your original payment method. Items must be unworn and in their original condition. Sale items are also returnable. To start a return, email us at customerservice@iheartjewel.com to request a Return Authorization Number. Customers are responsible for return shipping costs.  Read our full return policy here.

• To track your order, please click here.
• Please note order tracking is available after a few hours on the day your package is shipped. When the order ships, carrier website will show that a label was created. Upon the creation of a label, the order generally shows movement within 24 hours on the shipper’s website.
• Your complete Order History is available when signed in on iheartjewels.com. 
• Still need help? Contact customerservice@iheartjewels.com

No, creating an account is not required. However, having an account makes you eligible for immediate savings and member only promotions. It also makes it easier to track your orders and manage your purchases. You can always check out as a guest.

After placing your order, you will receive a fulfillment notification email with a tracking number. You can use this number to track your package on the carrier’s website. Most orders are delivered within 3–5 business days.

• Please contact customerservice@iheartjewels.com as soon as possible if you need to cancel your order before it is fulfilled. We will do our best to accommodate your request. Once the order has been shipped, we are unable to cancel it.
• If you do find you have placed an order that you no longer require, you can return it within 30 days of your order date for a refund within the terms of our Return Policy for Items Purchased Online.
• Still need help? Contact customerservice@iheartjewels.com

We accept returns within 30 days of delivery for a full refund to your original payment method. Items must be unworn and in their original condition. Sale items are also returnable. To start a return, email us at customerservice@iheartjewel.com to request a Return Authorization Number. Customers are responsible for return shipping costs.  Read our full return policy here.

• To track your order, please click here.
• Please note order tracking is available after a few hours on the day your package is shipped. When the order ships, carrier website will show that a label was created. Upon the creation of a label, the order generally shows movement within 24 hours on the shipper’s website.
• Your complete Order History is available when signed in on iheartjewels.com. 
• Still need help? Contact customerservice@iheartjewels.com

No, creating an account is not required. However, having an account makes you eligible for immediate savings and member only promotions. It also makes it easier to track your orders and manage your purchases. You can always check out as a guest.

The key is regular, gentle cleaning and proper storage. Avoid contact with perfumes, lotions, and household cleaners, and store pieces separately in soft pouches or lined boxes that come with every I Heart Jewels purchase to prevent scratches. For daily upkeep, try Hagerty Jewelry Wipes – 20 Disposable Wipes. These pre-moistened wipes are gentle yet effective, removing dirt, oils, and light tarnish on the go. For a more thorough clean, our Diamond Fascination Jewelry Salon Liquid Jewelry Cleaner in Lavender penetrates deep into intricate designs to lift grime and tarnish—and you can get it free with any purchase.

For gold, wipe with a soft cloth or use mild soapy water, rinse, and dry thoroughly. For silver, store in an anti-tarnish pouch and polish with a silver cleaning cloth to maintain its shine. Our Hagerty Jewelry Wipes – 20 Disposable Wipes are safe for both gold and silver, making them an easy choice for quick shine restoration. If you’re dealing with stubborn tarnish or dirt, the Diamond Fascination Jewelry Salon Liquid Jewelry Cleaner in Lavender Scent is ideal for reaching hard-to-clean spots.

These stones require extra care—avoid ultrasonic cleaners, harsh chemicals, and prolonged exposure to sunlight or heat. Clean gently with a damp cloth and store away from harder gemstones to avoid scratches. Our Hagerty Jewelry Wipes – 20 Disposable Wipes are a safe choice for cleaning onyx and amber, as they clean without abrasion or harsh solutions.

For inspiration, explore our black onyx jewelry for bold, elegant looks and our amber designs for warm, golden tones.

Cubic zirconia (CZ) is a high-quality simulated diamond known for its dazzling brilliance and affordability. It’s perfect for anyone who loves diamond sparkle without the diamond price. CZ is available in nearly every cut and color, making it ideal for both everyday wear and statement occasions. Our Ballroom Bling collection showcases a variety of beautiful lines of simulated diamond jewelry—from classic solitaire earrings to intricate halo designs—offering something for every style and occasion.

Yes — gold hoops work for almost any setting because they strike the perfect balance between simplicity and style. Their smooth, polished finish makes them appropriate for professional settings, while their shape adds just enough flair for casual outfits and evening wear. Lightweight designs are comfortable for all-day use, and they pair well with both minimal and statement looks. Whether you choose classic rounds, modern ovals, unique hearts or bold textured styles, our gold hoop earrings (including gold options under $100) make it easy to go from the office to a night out without changing your jewelry.

“Hypoallergenic” means “below normal” or “slightly” allergenic and was first used in a cosmetics campaign in 1953. It describes items that cause—or are claimed to cause—fewer allergic reactions, but it does not mean completely allergy-free.

At I Heart Jewels, we offer jewelry made from a variety of metals such as 14K gold, 10K gold, and sterling silver. While these materials are generally safe for most wearers, everyone’s sensitivity is different—some people may still react to certain metals, such as 14K gold or copper. If your skin reacts well to a specific metal, you can expect a similar experience with our jewelry made in the same metal. We recommend checking the product description for materials

Vacation jewelry should feel fun, effortless, and versatile—something you can wear while exploring during the day and still look stunning for dinner at night.

• Layer your necklaces: Start with a delicate chain or two, then add a statement pendant for a focal point. This gives your outfits depth without looking overdone.

• Pack statement earrings: A pair of colorful gemstone drops or bold hoops instantly dresses up even the simplest sundress.

• Play with color: Bring in tropical tones like turquoise, garnet, ruby,  sapphire or amber through bracelets or cocktail rings for a vacation vibe.

• Choose versatile pieces: Pick designs that go with multiple outfits so you can pack light. For example, a pair of medium hoops can work for sightseeing, beachside cocktails, and even formal resort dinners.

• Match for impact: Coordinating your accessories can instantly make any look feel polished and intentional. Our matching jewelry sets are ready for you—featuring carefully paired necklaces, earrings, and bracelets designed to complement each other in style, metal, and gemstones. Whether you’re packing for a vacation, getting ready for an evening out, or just want an effortless put-together look, these sets make styling easy.

• Consider comfort & durability: Lightweight earrings, adjustable bracelets, and secure clasps are perfect for active days.

By mixing playful accents with practical essentials, you can create a small vacation capsule jewelry collection that’s easy to pack but full of style.

For a relaxed, coastal vibe, choose lightweight, easy-to-wear pieces that won’t feel heavy in the sun. Gold hoops, colorful gemstone pendants, and our Sunkissed By the Sea collection pair beautifully with sundresses and swimsuits. Opt for pieces you don’t mind getting a little sand or saltwater on, and avoid delicate settings you wouldn’t want exposed to water.

Everyday jewelry should be comfortable, versatile, and easy to match with your wardrobe. Petite hoops, simple studs, chain necklaces, and pendant necklaces are timeless choices you can wear from morning coffee to evening errands. Chain necklaces in gold or sterling silver layer beautifully with other pieces and can be worn alone for a minimal look. For longevity, choose durable metals like gold, sterling silver, gold or platinum over sterling silver.

The right hoop earrings can flatter your features and balance your proportions. Here’s how to pick your best match from our gold hoop earrings and sterling silver hoop earrings collections:

• Round face: Choose oval-shaped hoops or heart hoops to create a lengthening effect. Our petite hoops are perfect for a sleek, everyday look — including gold hoops under $100 for effortless style at an accessible price.

• Oval face: Almost every style works—try bold, medium-to-large hoops in gemstones or diamond hoops for extra impact.

• Square face: Pick round hoops in medium to large sizes to soften angles. Our diamond hoops , smooth gold hoops, or sleek sterling silver hoops add just the right touch of curve.

• Heart-shaped face: Look for hoops that are wider at the bottom, such as teardrop or heart-shaped hoops in sterling silver or gold to balance your features.

In professional settings, the best jewelry is polished, understated, and comfortable enough for all-day wear. Choose pieces that complement your outfit without overpowering it:

• Earrings: Petite or medium hoops, pearl studs, small gemstone studs, or classic diamond and simulated diamond studs for a touch of refined sparkle.

• Necklaces: Chain necklaces in gold or sterling silver, with or without a small diamond or gemstone pendants, add subtle elegance that works with blouses or blazers.

• Bracelets: Slim bangles, tennis bracelets, or delicate chain designs keep your look refined without getting in the way of your work.

• Matching sets: Coordinating earrings, necklaces, and bracelets—especially in diamond, simulated diamond, or small gemstone styles—creates a polished, intentional finish.

The key is clean lines, classic shapes, and quality materials—gold, sterling silver, diamond, simulated diamond, and gemstone accents are all timeless, professional choices.

We ship to street addresses within the United States, including:

• All 48 contiguous states

• Alaska and Hawaii

• U.S. territories

• APO/FPO addresses

We do not ship to P.O. Box addresses or international destinations outside of U.S. territories.

We offer three U.S. shipping methods:

• Standard Ground (5–10 business days): $9.99 for orders under $89; free for orders $89 and above

• Express (3–4 business days): $19.99 for orders under $89; $20.99 if $89+

• Expedited (2–3 business days): $26.99 for orders under $89; $27.99 if $89+

For more shipping details, please check our shipping policy.